1st Optimising Customer Experience Forum

This was the premier Customer Experience conference in Europe. During two days, you could have heard how CE practitioners from a range of industries have overcome challenges such as achieving senior management and employee buy in and reaching cultural alignment. The participants have explored best practices and case studies on how to design, implement and measure CE initiatives! 


OCEF Key Speakers 2008:

  • Head of Sales for AES FX, Credit Suisse
  • Head of Alternative Execution Services, CA Cheuvreux
  • Client Relationship Manager, Turquoise
  • Head of Financial, Mubasher
  • Global Head of Interest Rate Derivatives e-Business, Calyon
  • Director, WSE Business Network Development Department, Warsaw Stock Exchange
  • Head, Business Development, Budapest Stock Exchange


OCEF Sponsor 2008:

sponsors


Testimonials 2008:


“The conference has been AWESOME; great content; fantastic speakers; great opportunity to network and meet other delegates. I really appreciate you extending an opportunity to be a part of this groundbreaking event. One of the best I have attended.”
Societe Generale

“Great opportunity to meet relevant people for our business, learn experiences of others and hear interesting perspectives on important topics”
Anonymous

“This event is unique, mainly because there is no other to focus on emerging markets”
Patria Finance


2008 Sponsored by
Aspect Eglue
2007 Sponsored by
Interwoven Oracle amdocs